Is this your first time visiting our website?
Join the Genuina Pet Food family: Box Provami and Box Componimi, two smart solutions to choose your favorite flavors in sizes suitable for your puppy's size.
Box Provami
New customer? Sign up for free and compose your "Box Provami" by choosing among:
3 Pranzi Genuina
1 Premietto, 25 pieces
1 Dolcetto, 400 grams
Componimi
With the Componimi, you can purchase
Genuina Pet Food products at advantageous conditions.
The box is customizable with individual pouches of Pranzo Genuina.
You can choose among flavors such as rabbit, beef, chicken, pork, turkey, veal, venison, and duck, in weights of 90g or 200g.
Choose your solution:
News
Boutique collection
Our Boutique Collection has been designed to enhance the quality of snacks.
You will be able to choose between: Maxi Pork or Beef Treats and Gino's Biscuits - Milan in Tuna or Cheese flavors in the new format and with a new recipe."
Frequently Asked Questions
Nutrition facts
PRANZO
Complete food with vegetables, which can be used both as a replacement and as a supplement to the typical croquette meal.
The innovative processing method allows the product not to lose the important vitamin and protein supply of the raw materials and to be able to keep it out of the fridge (0°C-25°C). Do not expose to sources of heat or light.
Weight: Packs of 90g and 200g
Instruction for use
Serve as it is at the rate of 90g of food per 5 kg of the dog's weight. The quantity can be changed at the discretion of the veterinarian. Drinking water must always be available.
Features
100% monoproteic
Materials originally fit for human consumption
No coloring and addicted flavors
With Omega and mineral salts
It can be kept out of the fridge
Ingredients
MEAT: More than 60%
FIBERS: 6%
POTATOES: 9%
CARROTS: 9%
SUNFLOWER OIL: 1%
Analytical constituents
CRUDE PROTEIN: 16%
CRUDE OILS AND FATS: 5%
ASHES: 1,5%
CRUDE FIBERS: 6%
HUMIDITY: 72%
How does the free shipping works?
Shipping costs are indicated during the purchase procedure on the Site and depend on the destination of the goods.
The shipping costs outside of Italy will be priced at € 30,00.
Can I be notified via SMS when my package is about to arrive?
At genuinapetfood.it, a scheduled delivery service is available thanks to our shipping company partnership.
The service can be activated during checkout by selecting the appropriate option below the data entry boxes. You will receive a call from the courier to arrange the delivery day and time slot at the phone number entered in the "Telephone" field in the checkout forms.
The service incurs an additional fee applied by the shipping company of €4.27 including VAT, which will be automatically added to the total purchase cost.
What are the delivery times?
The Seller will deliver the purchased products to the shipping address provided by the Customer during the checkout process. Order preparation and shipping typically take 1 to 3 business days.
The Customer must verify the proper packaging of the received products and ensure that the packaging does not show any obvious damage.
Please ensure that all delivery slips are signed. If no one is at home, the courier will leave a message indicating the nearest office where the package can be collected within 7 days of delivery.
Delivery times usually range between 5 and 7 business days.
What payment methods can I use on genuinapetfood.it?
Credit card
In cases of purchase with Visa and Mastercard credit card payment methods, Maestro-enabled ATMs, at the same time as the online transaction is concluded, we will charge the amount of the purchase made. In case of cancellation of the order, both on your part and in case of non-acceptance by Genuina Pet Food Srl, we will immediately ask for the cancellation of the transaction and the refund of the amount.
This is because at no time during the purchase process, Genuina Pet Food Srl is able to know the information relating to the buyer's credit card, as genuinapetfood.it relies on Stripe for online transactions.
PayPal
In cases of purchase of goods with PayPal payment methods, at the same time as the online transaction is concluded, PayPal will immediately charge the amount relating to the purchase made. At the end of the transaction, PayPal will redirect you to the order page. If you see that page it means that your payment has been made and registered by PayPal.
The transaction has been completed and a purchase receipt has been sent to your email address. To see the details of the transaction, log into your PayPal account. accedi al tuo conto PayPal.
Bank transfer
The goods will be shipped once payment has been received by bank transfer.
Payment must be made within 48 hours from the date of the order. After this deadline, the order will be automatically canceled. The reason of the bank transfer must necessarily include the order number, order date, name and surname of the customer.
If you need further information, contact Genuina Pet Food customer service: